People who work at a variety of locations often see different phone systems at each office. Individual phone systems may have a different code to get an outside dial tone. Many offices require you to dial 9 first, while others require you to dial 8. Read More
Imagine working at a company that has a detailed snapshot of its entire customer base every six months. That snapshot includes each customer’s physical location and mix of services purchased. Oh, and throw in a snapshot of service availability for future customers. Wouldn’t that be great! Imagine how useful that data would be to all departments for planning purposes and performance evaluation. Read More
As I participated in our product demonstration last week on the VoIP Requirements publication, I was reminded how diverse VoIP regulation is across the nation. The FCC and state regulatory agencies impose certain operational requirements, financial obligations, and reporting requirements on VoIP providers that can be challenging to track by jurisdiction.
Recently, the FCC clarified rules for 911 reliability certifications (TMI Regulatory Bulletin Service subscribers see Bulletin dated 8/3/15). Remember, in 2013, the FCC adopted rules requiring entities that route 911 calls and number or location information to PSAPs to implement either industry best practices or alternative measures that are reasonably sufficient to ensure 911 reliability? Covered providers must make annual compliance certifications to the FCC. Your company is a “Covered” provider if:
At its August 6, 2015, Open Meeting the FCC adopted two items regarding the IP transition. The first item is a Report and Order, Order on Reconsideration, and Further Notice of Proposed Rulemaking addressing various issues associated with retirement and discontinuance of copper networks. Read More
In its Order approving the AT&T/DirecTV merger See TMI’s Regulatory Mix dated 7/28/15, the FCC imposed various conditions to address the potential harms posed by the transaction and confirm certain benefits offered by the transaction. Read More
At last week’s agenda meeting, the California Public Utilities Commission approved a plan to transition the state’s residential customer electricity rates to a more effective and cost-based structure. Read More