For Telecom, Slamming and Cramming Issues Persist

Posted by Karen Ritter

In 1999, the Federal Communications Commission (FCC) adopted rules to deter slamming and cramming by carriers and to help consumers gain a better understanding of their telecommunications bills. In 2012, to address a surge in cramming, the FCC required that landline carriers offer their customers the option to block third-party charges by making it clearly known on their website, on each bill, and at the point of sale.

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Topics: cramming, slamming, Home Page, slamming and cramming, TPV, “Double-Check” by Executing Carrier, Sales Call Misrepresentations, FCC's truth-in-billing rules, third party billing, Preferred Carrier - PIC - Freezes

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